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Let's stay safe together

Museum Protocol Corona

Valid from October 2020


STRAAT puts the health and safety of its visitors first. This is why we follow the guidelines of the RIVM when it comes to hygiene measures and measures for health complaints.


The guidelines of the RIVM for museums and museum activities are at the core of this protocol. 


Hygiene measures

  • Wash your hands often, especially after having shared a space with others. 

  • Wash your hands with soap and water for 20 seconds, then dry your hands thoroughly with a paper towel or blower. Then throw the paper in a sealable bin.

  • Wash your hands before going out, when you come home, after blowing your nose, before eating and after going to the bathroom.

  • Cough and sneeze into the inside of your elbow.

  • Use paper tissues to blow your nose, then throw them in a sealable bin. Then wash your hands.

  • Do not shake hands.

  • Keep 1.5 meter distance from others.


Measures for health complaints

  • Do you have symptoms such as a cold, runny nose, sore throat, mild cough or higher temperature (up to 38 degrees Celsius)? Stay at home!

  • Do you have a cold and fever (above 38 degrees Celsius) and / or shortness of breath? Stay at home, and this also applies if your housemates have these complaints.


Capacity

  • The maximum number of visitors allowed at any time is based on a five foot distance. For the time being, it is assumed 1 visitor or 1 household per 10 square meters of net floor space.

  • The national government defines as households: spouses, registered partners or other life companions and parents, grandparents and children, insofar as they live at one address.

  • STRAAT floor area is 7000 square meters.


Access

  • STRAAT advises its visitors to buy a ticket and time slot online and in advance to guarantee capacity.

  • Spontaneous visit is possible. At the entrance desk, tickets are offered with a time slot of your choice. However, tickets sold online are cheaper.   

  • At the museum, it's preferable to pay by pin. STRAAT asks its visitors to disinfect their hands before using the pin machine.


Queue

  • In the queue outside, STRAAT has marked the 1.5 meter distance with tape on the ground to indicate the distance that visitors should keep, when in line. This indication is placed up to the entrance desk where the (online) tickets are scanned. In addition, keeping distances is one of the house rules that are displayed on every floor and room. In the larger rooms and passageways, stickers have also been placed on the floor indicating the 1.5 meters distance to remind visitors of this.


Walking route

  • STRAAT has opted for a fixed walking direction with one-way traffic. This walking route is marked by stickers on the floor, with arrows that guide visitors through the route.


Entrance 

  • Visitors are obliged to follow the walking directions and to respect the 1.5 meters distance. 

  • The maximum number of visitors allowed is indicated per space. 

  • The lifts are only used by disabled people or visitors with reduced mobility. 

  • There is an overview in the stairwell. Visitors can see if there is someone in "their" area to walk and stick to 1.5 meters away.

  • Sanitizer hand gel is available at different locations.  


Counter

  • For protection a screen has been placed between desk employees and visitors. 

  • Two employees can be seated at a reasonable distance. The space is not closed and the door is open for sufficient air freshening.  

  • Gloves, hand sanitizer, disinfectant wipes and masks are available. 

  • Pin machines are going to be cleaned after every use.  

  • There is a list available every day for the two time slots with the names of the people who have booked. Only 50 people are allowed per time slot.

  • Maps of the museum and guidelines for visitors are available at the entrance. 


Toilets

  • Toilets on the Ground Floor and 1st floor are only for visitors.

  • The hand washing and hand drying facilities can be operated hands-free.


Cleaning

  • The daily cleaning of the building takes place according to the regular cleaning program, with extra attention to contact surfaces and touch points. 


Museum

  • Before entering the hall and the rooms, people must disinfect their hands. 

  • Disinfectant hand gel is available in every room. 

  • It is mandatory to follow the route indicated on the floor. 

  • It is forbidden to walk against the direction in all areas. 


General

  • Groups are not welcome for the time being. 

  • The education room will not be rented for the time being.  

  • For school groups, we will consult with the schools and the tour guides.  

  • All measures are temporary until the government indicates that it is no longer necessary. 

  • We follow the mandatory protocol drawn up by the museum association in collaboration with the government.


Employees 

  • Office employees work from home as much as possible. 

  • STRAAT shirts, gloves, hand gel and mouth masks are available for employees who work with visitors. 

  • Toilets on the 3rd floor are used exclusively by employees. 

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